Pawmoji
Help & contact
Questions, deleting your account, or reporting an image: it's all on this page.
Contact us
Email us and we'll reply as soon as we can. Please write from the address you signed up with, so we can find your account.
- General questions and your account: support@pawmoji.pet
- Privacy and personal data (access, correction, deletion): privacy@pawmoji.pet
- Report abuse or illegal content: abuse@pawmoji.pet
- Security vulnerabilities: security@pawmoji.pet
Delete account
In the app: open Me and tap Delete account. On the website: sign in, open Settings and choose "I want to delete my account".
Deleting your account removes your pets, photos and generated images right away. It can't be undone. See what is deleted and what is kept.
Report an image
Think a generated image isn't right? Open it and choose Report. You can also send a screenshot and a short note to the address below.
We review reports within 72 hours: images that break the rules are removed, and serious cases lead to the account being suspended. Child sexual exploitation material is reported to the US National Center for Missing & Exploited Children (NCMEC).
Frequently asked questions
What are credits?
Generating images uses credits; you're not charged for images that fail. New accounts get 10 free credits.
What happens to my pet photos?
Your photos are only used to make images for you and are never made public. Who processes them and how long they're kept is set out in the Privacy Policy.
I forgot my password. What now?
Choose "Forgot password?" on the sign-in page. We'll email you a reset link and a code, and you can open them on any device.
Why is there a security check when I sign in?
To stop automated sign-ups and password-guessing, signing in, signing up and resetting a password run a Cloudflare Turnstile security check. It usually passes on its own.
Report a security issue
Found a security vulnerability? Please email us and keep the details private for now. We'll confirm we received it and keep you posted.